About Voicia.ai
Reimagining Phone Conversations with AI
Voicia.ai builds intelligent voice agents that transform how businesses engage customers over the phone—reliably and at scale. Our B2B SaaS platform automates high-volume conversations for customer support, debt collection, lead qualification, and surveys. Powered by advanced conversational AI, our agents speak naturally, understand intent, and complete routine calls with minimal human intervention.
What We Do
- Automate routine outbound and inbound calls to free up human teams.
- Scale instantly with high concurrency and guardrails for quality and compliance.
- Integrate with your CRM, helpdesk, and telephony systems via APIs or native connectors.
- Analyse performance with real-time dashboards and conversation insights.
Our Story
Founded in 2025, Voicia.ai is based in Cape Town, South Africa. We set out to modernise phone operations with AI—delivering consistent service quality, faster response times, and lower operating costs without expanding headcount.
Who We Serve
From fast-growing teams to large enterprises, Voicia.ai helps reduce handling time, improve responsiveness, and standardise customer experience.
How We Work
- Production-ready voice agents configured to your workflows and policies
- Transparent routing and escalation to human teams when needed
- Privacy-first architecture with enterprise-grade security controls
- Clear analytics to track outcomes and continuously improve