Solutions
Voice agents for every conversation.
Proactive campaigns, at scale.
Reach every customer on your list with agents that follow your scripts, capture the outcome and schedule the next step.
- 01
Debt collection
Automate right-party contact, promises-to-pay and follow-ups, and hand hardship cases and payment arrangements to your team with full context. Track every outcome in your CRM.
- 02
Lead qualification
Qualify prospects automatically, capture intent and next steps, and book meetings instantly. Push notes and call summaries to your CRM.
- 03
Survey & research
Run post-purchase, NPS or custom studies at scale. Store responses, recordings and transcripts for analysis.
- 04
Fraud investigation
Trigger verification and dispute triage calls to reduce friction and time-to-resolution.
- 05
Rental payment reminders
Automate friendly reminders, capture expected payment dates and schedule follow-ups.
Every call answered, day or night.
Give callers an instant answer, 24/7, and route anything complex to your team with the full context attached.
- 01
Customer support
Answer common questions instantly, route complex cases and provide 24/7 assistance without adding headcount.
- 02
General enquiries
Handle store hours, order status, account information and policy questions, and escalate when policy requires.
- 03
Reservations & booking
Take bookings, modify appointments and send confirmations, end-to-end.
Tuned for your vertical.
Solutions are tuned per vertical for terminology, workflows and compliance needs.
- 01Financial services
- 02Healthcare
- 03Hospitality
- 04E-commerce & retail
- 05Telecommunications
- 06Logistics
- 07Public services
- Don't see yours? Ask us
Built for teams that demand scale and results.
Everything you need to move high-volume phone work from your team's queue to an AI workforce, without losing control.
Scale & reliability
Built for high-volume outreach and thousands of concurrent calls, with always-on availability.
Lower operating cost
Automate repetitive phone interactions and redeploy your teams to higher-value work.
Seamless integrations
Connect to CRMs, helpdesks and telephony via APIs or native connectors.
Recordings & analytics
Every call recorded and transcribed, with real-time dashboards for performance and engagement.
Compliance-first
Call flows aligned to industry best practice, with clear routing and escalation.
Human handoff built in
Transparent escalation to your team whenever a conversation needs a person.
Get started
Put your call queue on autopilot.
See how Voicia's voice agents can take on your highest-volume calls, and hand back the ones that need your team.